Once your subscription is placed on hold you will then no longer be charged in the near future and we ask if you would like to refund your product to return the unopened item and when it is received in our facility we will process your refund. Please keep in mind there is you will be refunded 70% of the purchase price minus $6.95.
We offer a FREE bottle and absorb the entire cost minus the shipping for you to try which we are excited and happy to do since 88% continue with our formula. It's important to us that we maintain the highest etical standards in our business and follow through with our orders and will always abide by and follow our company policies that are found on our website which we encourage you to read.
If you did not read the entire website or had any confusion about the Program or did not cancel your order in time to prevent your current shipment we appologize in advance. We will give you 70% of the purchase price minus the $6.95 when you return your auto shipped order. We do this to remain in fair exchange with our customers because we do understand that sometimes life gets in the way and you forget to cancel your autoship program.
Hopefully you gave it enough time of up to 75 days that the research shows it takes. We realize that there are 12% of customers that will cancel their Auto Ship program and that's o.k.
We will ask that in the future if you purchase anthing read the purchase agreement so you understand how it all works. For more details on our return policy please visit our website at http://www.energyenhancingresearch.com/purchase.html
If you haven't already returned your unopened product please package the item securely and include your full name, RMA number, address and email address inside. Send your return product to the address below.
US Distribution HQ
11701 E 53rd Avenue
Denver, CO 80239
Please keep in mind refunds usually take 1-2 business weeks to show up on your credit card statement once the product has reached our warehouse and it has been refunded. | 
